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FAQ

  • Which length of socks to choose?

    We offer 2 different lengths of socks: 

    1- Knee-high

    Height: knee-high socks are the longest socks that we have and come up just under the knee. 

    Why wear them: they offer good support and cover the shin entirely. They are the perfect height to wear with suit trousers.

    2- Mid-calf

    Height: mid-calf socks are shorter socks that come halfway up the calf.

    Why wear them: they are perfect for people who wear fitted trousers.

    For more information read our article on sock lengths.

  • What size should I order?

    Please refer to the size guide in our footer. If you still need assistance, contact us so we can help you save time on returns and lower our environmental impact.

  • If my size is out of stock, how can I be notified?

    We suggest clicking “Notify Me” on the product page and signing up to receive an email if the item becomes available at a later date. 

  • Do I need an account to place an order online?

    You do not need to create an account to place an order. We recommend it for easier checkout in the future, but it is possible to checkout as a guest.

  • Can I change or cancel to my order after I have placed it?

    If you wish to change or cancel your order, please contact us as soon as possible and we will do our best to help you. Unfortunately, we’re unable change/cancel an order once it has been shipped. 

  • How do I cancel my order?

    If you wish to cancel your order, please contact us as soon as possible and we will do our best to issue a refund. Unfortunately, we’re unable to cancel an order once it has been shipped. 

  • I didn’t get an order confirmation?

    Contact us at support@hermaniheritage.com, we'll ensure everything is correct and provide you with your order confirmation. 

  • Do you do sales?

    NO, we never do sales.

    Why? Because we believe that our product is of the highest quality, timelessly designed for longevity.

  • Do you ship abroad?

    YES, we deliver worldwide. Delivery charges apply and are added to the total price of the order for any international delivery. 

    More details on delivery charges on this page.